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978 руб(How To Be Good At) Performance Appraisals
If you're an executive, manager, or team leader, one of your toughest responsibilities is managing your people's performance. How do you appraise just how well a direct report has carried out her job? What do you do if informal coaching fails to improve mediocre performance? In Performance Appraisals Dick Grote provides a concise, hands-on guide to succeeding at every task required by your company's performance appraisal and management process. Through step-by-step instructions, examples, sample dialogues, and suggested scripts, he shows you how to handle appraisal activities ranging from setting goals, defining job responsibilities, and coaching to providing recognition, assessing performance and discussing it with employees, and creating development plans. Grote also explains how to tackle other performance management activities your company requires, such as determining compensation, developing and retaining star performers, and solving people problems. This...
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1283 руб20/20 Foresight
In the midst of a changing economy, most executives continue to use a strategy toolkit designed for yesterday's more stable marketplace. As a result, strategies emerge that neither manage the risks nor take advantage of the opportunities that arise in highly uncertain times. Now, McKinsey & Company consultant Hugh Courtney argues that managers must move beyond the outdated "all-or-nothing" view of strategy in which future events are either certain or uncertain. Instead, he suggests a simple-yet powerful-alternative: Understand the level of uncertainty you are facing in a given situation, and you will make better, more informed strategic choices. Based on an international review of the key strategy problems faced by over one hundred leading companies, Courtney reveals how executives can develop 20/20 foresight--a view of the future that separates what can be known from what can't. While executives with 20/20 foresight can rarely develop perfect forecasts of the future,...
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1344 руб3-D Negotiation
Stuck in a “win-win versus win-lose” debate, most negotiation books focus on face-to-face tactics. Yet table tactics are only the “first dimension” of Lax and Sebenius’s path breakingtion™ approach, developed from their decades of doing deals and analyzing great dealmakers. deal makersheir “second dimension”—deal design—systematically unlock economic and non-economic value by creatively structuring agreements. But what sets the 3-D approach apart is its “third dimension”: setup. Before showing up at a bargaining session, 3-D Negotiators ensure that the right parties have been approached, in the right sequence, to address the right interests, under the right expectations, and facing the right consequences of walking away if there is no deal. This new arsenal of moves away from the table often exerts the greatest impact on the negotiated outcome. Packed with practical steps and cases, 3-D Negotiation demonstrates how superior setup moves plus insightful deal designs...
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637 руб8 Things We Hate About It
Why can't you get what you really want from IT? All you desire is a ready-and-willing partner to help you exploit IT to drive your business. Instead, you get endless rules and regulations, not to mention processes, projects, and technologies that deliver too little, too late, for too much. It's frustrating! How to build a relationship that puts you firmly in control and produces the business results you need? In The 8 Things We Hate About IT, Susan Cramm provides the answers. Start by understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. Cramm explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do. Citing case studies and stories, the author then presents practical strategies for overcoming the difficulty. These include seeing things from your IT partners' perspective, developing a single version of 'truth,' and assuming accountability...
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1711 рубA Bias For Action
In A Bias for Action, Sumantra Ghoshal and Heike Bruch reveal that only 10% of managers act purposefully to get truly important work done. A Bias for Action shows that great managers produce results not by motivating others, but by engaging their own willpower through a powerful combination of energy and focus. Bruch and Ghoshal provide simple strategies for bolstering individual willpower and action-taking abilities, and explore ways to marshal the willpower of others to encourage collective action.
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1283 рубA Company Of Citizens
The "knowledge revolution" is widely accepted, but strategic leaders now talk of the logical next step: the human capital revolution and the need to manage knowledgeable people in an entirely different way. The organization of the future must be not only nimble and flexible but also self-governing and values-driven. But what will this future organization look like? And how will it be led? In this thoughtful book, organizational expert Brook Manville and Princeton classics professor Josiah Ober suggest that the model for building the future organization may lie deep in the past. The authors argue that ancient Athenian democracy was an ingenious solution to organizing human capital through the practice of citizenship. That ancient solution holds profound lessons for today's forward-thinking managers: They must reconceive today's "employees" as "citizens." Through this provocative case study of innovation and excellence lasting two hundred years, Manville...
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367 рубA Country Is Not A Company
Nobel-Prize-winning economist Paul Krugman argues that business leaders need to understand the differences between economic policy on the national and international scale and business strategy on the organizational scale. Economists deal with the closed system of a national economy, whereas executives live in the open-system world of business. Moreover, economists know that an economy must be run on the basis of general principles, but businesspeople are forever in search of the particular brilliant strategy. Krugman's article serves to elucidate the world of economics for businesspeople who are so close to it and yet are continually frustrated by what they see.
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1100 рубA Fistful Of Rice
An “engaging account…” – Fast Company Of the world’s most pressing problems, poverty is perhaps the most troubling. Various solutions have been proposed; and microfinance – the lending of small loans and financial services to impoverished individuals – is the latest solution with great promise. But it’s not without its flaws. According to a recent article in LiveMint.com/The Wall Street Journal, the “microfinance industry in India is passing through one of its most difficult phases.” Though early microfinance firms attracted widespread attention, these initial attempts failed to achieve the scale, scope and profitability necessary to substantially combat poverty. But that changed with the creation of SKS Microfinance. In A Fistful of Rice, SKS founder Vikram Akula tells the inspirational story of the company’s creation. Akula reveals how he pieced together philanthropy and traditional business principles to solve age-old problems in new ways. A captivating...
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917 рубA Sense Of Urgency
Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided an actionable, eight-step process for implementing successful transformations. The book became the change bible for managers worldwide. Now, in A Sense of Urgency, Kotter shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change. Why focus on urgency? Without it, any change effort is doomed. Kotter reveals the insidious nature of complacency in all its forms and guises. Written in Kotter's signature no-nonsense style, this concise and authoritative guide helps you set the stage for leading a successful transformation in your company.
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1283 рубAccounting For Success
Set firmly within the larger context of American business history, Accounting for Success traces the evolution of the century-old, distinguished accounting firm of Price Waterhouse (PW). Allen and McDermott divide PW's history into three distinct periods. The first (1890 to the mid-1920s) covers the establishment of the American outpost of a British parent and the Americanization of its practice. The second (the next 40 years) highlights PW's rise to unrivaled professional leadership and the important role played by the audit. The third (the 1970s on) focuses on PW's response to the challenges brought about by the globalization of the economy, heightened competition among firms, and the growth of nonaudit services. The authors also address six central themes that recur throughout PW's history: the importance of the partner; the significant role played by the law in shaping the accounting profession's rights and responsibilities; the changing nature of accounting services; the...
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1650 рубAdaptive Enterprise
Unpredictable, discontinuous change is an unavoidable consequence of doing business in the Information Age. Because this intense turbulence demands fast - even instantaneous - response, many large companies are fragmenting themselves into smaller, quick-response units. But in doing so, they relinquish important advantages of scale and scope. Is it possible to have it both ways? Can large, complex firms adapt successfully and systematically to unexpected change? Yes, says Stephan Haeckel, but only if leaders learn how to manage their organizations as adaptive systems. In Adaptive Enterprise, Haeckel updates the concept of the corporation for the Information Age with a radical and comprehensive rethinking of organizational strategy, structure, and leadership. He outlines the new sense-and-respond business model that is helping companies systematically cope with the unexpected. Haeckel argues that when unpredictability is a given, the only strategy that makes...
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733 рубAge Of Paradox, The
In this striking sequel to his best-selling book The Age of Unreason, Charles Handy shows how the changes he predicted are upon us. New developments in technology, radical changes in the global economy, and the relentless pursuit of productivity have altered forever our organizations, our careers, and our lifestyles. These changes are inevitable and irreversible, and they bring a host of new problems and paradoxes. This book identifies the unintended consequences of change and provides a set of guiding principles to cope with the paradoxes of modern life, leading to a more balanced existence for individuals, greater rewards for organizations, and a more just society for all.
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672 рубAge Of Unreason, The
In an era when change is constant, random, and, as Handy calls it, discontinuous, it is necessary to break out of old ways of thinking in order to use change to our advantage. Handy examines how dramatic changes are transforming business, education, and the nature of work. We can see it in astounding new developments in technology, in the shift in demand from manual to cerebral skills, and in the virtual disappearance of lifelong, full-time jobs. Handy maintains that discontinuous change requires discontinuous, upside-down thinking, and discusses the need for new kinds of organizations, new approaches to work, new types of schools, and new ideas about the nature of our society.
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1405 рубAhead Of The Curve
Today’s managers and investors are bombarded with so many conflicting economic reports and data that it seems impossible to know which way the market will turn until it’s too late. Now, a thirty-five year Wall Street veteran enables managers and investors to stop relying on conventional economic forecasts (which are usually wrong), and confidently analyse how the market will impact their industry, business, or stocks. The author unveils his proven forecasting model—based on just a few key economic indicators—for identifying major directional changes in the economy and adjusting business and investing strategies accordingly. A simpler and more pragmatic approach to forecasting: user-friendly approach draws from empirical observation and first-hand practice rather than abstract economic theories Great timing: will appeal to the many business people and investors who got burned in the dotcom bust because they didn’t see the downturn coming Proven model...
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1894 рубAligning The Stars
Every company relies on talent to succeed, but none so much as professional service firms. Within this rapidly expanding, trillion-dollar sector, people are more than "valuable assets"; they are the source of competitive advantage. Indeed, success is determined more by the people these firms pay than by the people who pay them . What separates the best professional firms from their less-successful competitors? And what lessons do their experiences hold for other talent-driven businesses? In this comprehensive book, respected academic Jay W. Lorsch and accomplished practitioner Thomas J. Tierney draw from rigorous research and decades of experience to provide a practical perspective on how to win in professional services. Their work is based on an analysis of industry leaders in fields as diverse as law, accounting, investment banking, advertising, information technology, executive search, and management consulting. Aligning the Stars argues that...
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